Swen Auerswald

Development of new Automated Material Handling (AMH) products (media return and sorting systems); Cooperate on requirements specifications, system concept, system design and knowhow build-up; PLC (SPS) programming on Siemens S7; Quality Assurance & Testing for AMH systems (Software, Hardware, Firmware); Design of test concepts; Development of (automated) test tools and simulators; Creation and update of test plans; Issue management; Software problem analysis and debugging; Technical training

Customer Support 2nd/3rd Level RFID library products with specialization on Automated Material Handling (AMH) systems (Deep problem analysis, trace and log analysis); Interface with R&D (change request tracking, conjoint software debugging, software test); Interface to suppliers of AMH systems; Functional Enhancements through scripting (sorting scripts, protocol modifications); Installation support; Technical consulting; Worldwide installation/onsite support for special projects; Technical Training

Technical support for wireless telecommunication networks with main focus on Nortels GSM, GSM-Rail and UMTS customers in EMEA including 2nd and 3rd level support tasks; remote and on site, 24*7 system recovery and telephone support, investigation and debugging complex call processing problems of Wireless Voice Core network systems (MSC, HLR, IWF, MGW) including trace and software code analysis; menthorship, technical consulting, internal and external technical training; Customer Primeship