Susan Antonelli
Angestellt, Lufthansa Feedback Management, Bosch Service Solutions
Berlin, Deutschland
Werdegang
Berufserfahrung von Susan Antonelli
Lufthansa Feedback Management
4 Jahre und 7 Monate, Jan. 2011 - Juli 2015
Customer Service Manager
Juwelo TV Deutschland GmbH
2 Monate, Dez. 2010 - Jan. 2011
Customer Service Executive
arvato Bertelsmann, arvato direct services Potsdam GmbH
Customer Experience Agent on behalf of easyJet Airline Company Ltd.
1 Jahr und 1 Monat, Feb. 2009 - Feb. 2010
Managing Partner
Ethicall Srl
In- and Outbound Call Centre Manager, Human Resources and Customer Care Manager on behalf of Mediashopping Spa and Wind Telecomunicazioni Spa
4 Jahre und 9 Monate, Apr. 2004 - Dez. 2008
Managing Director
4 Star Srl
Outbound Call Centre Manager, Human Resources and Customer Care Manager on behalf of Telecom Italia Spa
3 Jahre und 4 Monate, Jan. 2001 - Apr. 2004
Managing Director
TLC Srl
Call Centre Supervisor, Human Resources, Quality Control and Customer Care Manager on behalf of Telecom Italia Spa
3 Monate, Okt. 2000 - Dez. 2000
Sales Executive
I@T Spa
Sales Executive on behalf of Infostrada Spa
1 Jahr und 1 Monat, Sep. 1999 - Sep. 2000
Sales Executive
Computer Training Srl
Telemarketer on behalf of IBM Spa
2 Jahre und 10 Monate, Sep. 1994 - Juni 1997
Interviewer
Ecomm Srl
Telephone Interviewer on behalf of SWG Spa for market researches, politic and opinion surveys
Sprachen
Italienisch
Muttersprache
Englisch
Fließend
Deutsch
Fließend