Stephanie Cheng
Angestellt, Sales Manager Markt Deutschschweiz/Tessin, Holcim (Schweiz) AG
Mülligen, Schweiz
Werdegang
Berufserfahrung von Stephanie Cheng
Bis heute 4 Jahre und 10 Monate, seit Sep. 2019
Sales Manager Markt Deutschschweiz/Tessin
Holcim (Schweiz) AG2 Jahre und 3 Monate, Aug. 2016 - Okt. 2018
Project Manager Customer Experience Management
Holcim Technology Ltd
Corporate project management position in the customer experience management (CXM) team to support operational countries globally. Design and implementation of a global and uniform CXM program along the order to cash touchpoints considering local market and country specifics. Integrating CXM system with other digital interfaces contributing to seamless customer experiences. Delivery of CXM academies (soft skills and system training).
3 Jahre und 8 Monate, Dez. 2012 - Juli 2016
NPS Consultant Customer Loyalty Management
Holcim Technology Ltd
Development, management and performance of worldwide trainings on the Customer Experience program and concept. Development of a Customer Experience Health-check survey. Build-up of knowledge and expertise sharing concept and processes between Commercial Services and Group companies.
1 Jahr und 6 Monate, Juni 2011 - Nov. 2012
Assistant to the Commercial Director Sales & Marketing
Holcim (Schweiz) AG1 Jahr und 11 Monate, Juni 2009 - Apr. 2011
Assistant to the Partner and Senior Associate
Eversheds Sutherland AG9 Monate, Sep. 2007 - Mai 2008
Administrator Client Management & Services Investment Banking
Bank Vontobel AG
11 Monate, Sep. 2006 - Juli 2007
Sales Assistant to the Managing Director for East and South Africa
Givaudan South Africa (Pty) Ltd
3 Jahre und 4 Monate, Apr. 2003 - Juli 2006
Sales Assistant to the Vice President Central Region and Sales Director Africa
Givaudan Schweiz AG
2 Monate, Feb. 2003 - März 2003
Executive Assistant
CMS von Erlach Poncet AG
2 Jahre und 6 Monate, März 2000 - Aug. 2002
Category Management Assistant
Energizer S.A.
1 Jahr und 5 Monate, Sep. 1999 - Jan. 2001
CBD Assistant for the Travel Retail & International Sales unit
Procter & Gamble
2 Jahre, Apr. 1997 - März 1999
Marketing Assistant for Consumer Tapes & Batteries
Sony Overseas SA
3 Monate, Jan. 1997 - März 1997
Administrator at the prosecution office
Gemeindeverwaltung Jona
3 Jahre und 1 Monat, Aug. 1993 - Aug. 1996
Commercial apprenticeship
Gemeindeverwaltung Jona
Completing the three year commercial apprenticeship
Ausbildung von Stephanie Cheng
2 Jahre und 1 Monat, Juli 2016 - Juli 2018
Master of Business Administration
Warwick Business School
Entrepreneurship and New Venture Creation, Strategic Advantage, Management of Change, Marketing through Social Media, Behavioural Sciences for the Manager, Doing Business in China, Management Accounting
2 Jahre und 1 Monat, Aug. 2004 - Aug. 2006
Bachelor of Business Administration
Zurich University of Applied Sciences in Business Administration (HWZ)
Sprachen
Englisch
Muttersprache
Deutsch
Muttersprache
Französisch
Gut
Spanisch
Grundlagen