Stefan Tontsch

Verwaltung von Immobilien, Mieter- und Sondereigentumsverwaltung

Managing all Flix operations world wide. Customer Service, QM, Traffic Control, Product, Safety Management. Co-operation of local operations. Great customer experience at a smart cost level, leveraging AI and self serve solutions to break limitations of language barriers and reduce complexity. A reliable product standard and effective as well as efficient processes throughout thousands of rolling stock. Drive technology, push edge of what's possible, set new industry standards. Get E-Mobility of the ground

Heading central operational units for all Flix-Traffic throughout Europe - a. o. multi-lingual and multi-national Traffic Control. Digitizing workflows here as well as in Traffis Flow Analysis. Creating and implementing technical innovation s. a. GPS forecasts and automated safety checks. Introducing unified rule sets where required. Ensuring network wide product standards.

Heading central operational units for all Flix-Traffic throughout Europe - a. o. multi-lingual and multi-national Traffic Control. Digitizing workflows here as well as in Traffis Flow Analysis. Creating and implementing technical innovation s. a. GPS forecasts and automated safety checks. Introducing unified rule sets where required. Ensuring network wide product standards.

Setting up Business in Europe as well operationally as well as in marketing and distribution. Defining product and business model and setting it live. Utilizing customer feedback to improve product (e. g. Films, Wifi, Snack machines, sockets, etc.) Optaining legal requirements for bus operation. Acting as personally liable Transport Manager. Managing quality and financial KPIs

Keyaccount and Partnermanagement for DK, SE, PL, CZ, SK, HU, RO. Product Responsible for (ICE/EC/IC) to Nothern and Eastern Europe. Curing financials on ICE-Traffic, Introducing new EC-connections, where tracks were available, and inventing IC Bus product for ODs with lacking infrastructure.

Design und Implementierung von IT-Systemen im Bereich Operations Research in diversen Industrien - Luftfahrt, Energie, Pkw,...

Sanierung: Zusammenführung von 8 Standorten und 3 Abteilungen mit insgesamt 70 Mitarbeitern zu 4 Standorten mit 40 Mitarbeitern, anschließend: Leitung von 40 Mitarbeiter in 4 Standorten Weiterentwicklung der IT-Systeme zur Nutzung vorhandener nicht genutzter Informationen – Big Data Automatisierung der Prozesse zur Steigerung Einsatzeffizienz des Teams

Operations Research (Flussoptimierung), Informatik