Stefan Grumeth-Aleksanian
Angestellt, Operative Lead Customer Service, PIA Automation Austria GmbH
Grambach, Österreich
Werdegang
Berufserfahrung von Stefan Grumeth-Aleksanian
Bis heute 3 Jahre und 3 Monate, seit Apr. 2021
Operative Lead Customer Service
PIA Automation Austria GmbHOperational lead of a highly motivated service team • Building and improving a solid base to fulfill our service promise to our customers • Creating a framework of trust, inspiration and potential growth for my team • Represent customer service with passion and ambition • Development and implementation of strategies to increase sales and earnings • Monitoring and presentation of financial results and general KPI´s
1 Jahr und 4 Monate, Jan. 2020 - Apr. 2021
Strategic & Operational Support for PIA Automation Service DE GmbH
PIA Automation Austria GmbHDeveloping and expanding a service organization based to success • Support of the management board in organizational and strategic decisions • Development and implementation of strategies to increase sales and earnings • Create and expand our service portfolio to ours customers need • Aquiring and leading cross Opco projects for region Europe • Monitoring and presentation of financial results and general KPI´s
3 Jahre und 3 Monate, Nov. 2016 - Jan. 2020
Sales and Realization Manager / Key Account Manager
PIA Automation Austria GmbHProject management / sales of system expansions and optimizations • Development of specifications and offers together with customers and specialist departments • Project management and supervision of new and old projects • Complete project controlling with the main focus on cost control, resource planning and scheduling • Acquisition of new customers and business areas • Maintenance of existing customer relationships • Active support in setting up a branch
Mechanical planning and construction of industrial production lines • Planning and construction of parts and assemblies in accordance with the specifications • Standard-compliant creation of production and assembly drawings • Development of concepts in consultation with the customer • Creation and maintenance of parts lists, technical support for purchasing with orders • Development of hazard and cycle time analyzes • Technical support for final assembly and customers
10 Monate, Mai 2014 - Feb. 2015
Projektmanager/Konstrukteur
NET Automation
Organization and planning of mechatronic projects • Creation of specifications and functional specifications with customer agreement • Concept creation and presentation at the customer • Design of electrics and controls, creation of circuit and control plans • Detailed planning with production-ready drawings • Creation of order parts lists, request for quotations • Quality control of production parts
Planning of power electronics and assistance with the approval system • Modeling, planning, linking and maintenance of electrical and mechanical components in compliance with applicable guidelines • Department-internal "key user" for SAP and Teamcenter • Creation of machine concepts for the acquisition of new markets • Carrying out internal audits and approvals based on applicable international regulations • Participation in research and development projects
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Russisch
Gut