Stefan Grumeth-Aleksanian

Angestellt, Operative Lead Customer Service, PIA Automation Austria GmbH

Grambach, Österreich

Fähigkeiten und Kenntnisse

Customer Service Management
Projektmanagement
Strategische Planung
Führungskompetenz
Operatives Controlling

Werdegang

Berufserfahrung von Stefan Grumeth-Aleksanian

  • Bis heute 3 Jahre und 3 Monate, seit Apr. 2021

    Operative Lead Customer Service

    PIA Automation Austria GmbH

    Operational lead of a highly motivated service team • Building and improving a solid base to fulfill our service promise to our customers • Creating a framework of trust, inspiration and potential growth for my team • Represent customer service with passion and ambition • Development and implementation of strategies to increase sales and earnings • Monitoring and presentation of financial results and general KPI´s

  • 1 Jahr und 4 Monate, Jan. 2020 - Apr. 2021

    Strategic & Operational Support for PIA Automation Service DE GmbH

    PIA Automation Austria GmbH

    Developing and expanding a service organization based to success • Support of the management board in organizational and strategic decisions • Development and implementation of strategies to increase sales and earnings • Create and expand our service portfolio to ours customers need • Aquiring and leading cross Opco projects for region Europe • Monitoring and presentation of financial results and general KPI´s

  • 3 Jahre und 3 Monate, Nov. 2016 - Jan. 2020

    Sales and Realization Manager / Key Account Manager

    PIA Automation Austria GmbH

    Project management / sales of system expansions and optimizations • Development of specifications and offers together with customers and specialist departments • Project management and supervision of new and old projects • Complete project controlling with the main focus on cost control, resource planning and scheduling • Acquisition of new customers and business areas • Maintenance of existing customer relationships • Active support in setting up a branch

  • 1 Jahr und 6 Monate, Juni 2015 - Nov. 2016

    Mechanical Design Engineer

    PIA Automation Austria GmbH

    Mechanical planning and construction of industrial production lines • Planning and construction of parts and assemblies in accordance with the specifications • Standard-compliant creation of production and assembly drawings • Development of concepts in consultation with the customer • Creation and maintenance of parts lists, technical support for purchasing with orders • Development of hazard and cycle time analyzes • Technical support for final assembly and customers

  • 10 Monate, Mai 2014 - Feb. 2015

    Projektmanager/Konstrukteur

    NET Automation

    Organization and planning of mechatronic projects • Creation of specifications and functional specifications with customer agreement • Concept creation and presentation at the customer • Design of electrics and controls, creation of circuit and control plans • Detailed planning with production-ready drawings • Creation of order parts lists, request for quotations • Quality control of production parts

  • 1 Jahr und 8 Monate, Okt. 2012 - Mai 2014

    Electrical Engineer

    Sandvik

    Planning of power electronics and assistance with the approval system • Modeling, planning, linking and maintenance of electrical and mechanical components in compliance with applicable guidelines • Department-internal "key user" for SAP and Teamcenter • Creation of machine concepts for the acquisition of new markets • Carrying out internal audits and approvals based on applicable international regulations • Participation in research and development projects

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Russisch

    Gut

Interessen

Customer Service Management
Supportive Leadership
Supply Chain Management
Neuropsychology
Zen Buddhismn
Automation Technology
Human Resource Management
Project Management

21 Mio. XING Mitglieder, von A bis Z