Slavina Ivanova
Angestellt, HR Professional, Telelink Business Services
Sofia, Bulgarien
Werdegang
Berufserfahrung von Slavina Ivanova
6 Jahre und 11 Monate, Juli 2014 - Mai 2021
HR Consultant
GI GROUP Bulgaria
1 Jahr und 3 Monate, Mai 2013 - Juli 2014
HR Specialist
Dcore Bulgaria
• Full cycle recruitment of IT specialists - updating of job descriptions, posting of advertisements, sourcing, screening applications, interviewing, conducting reference checks; • Consulting the hiring managers on candidate qualifications, degree of match, negotiating employment offers; • Actively taking part in the HR administration process - labor contracts, on-boarding docs, keeping and updating personnel files; • The main point of contact for employees • Organizing various corporate events
2 Jahre und 5 Monate, Jan. 2011 - Mai 2013
Recruiter specializing in sourcing IT professionals throughout Europe
Kommlink GmbH
- Maintained a database of candidates; - Analysed requirements, prepared job descriptions and posted advertisements on the relevant job platforms; - Screened resumes and assessed applications; - Shortlisted the most qualified candidates and organized interviews; - Handled and directed incoming calls; - Operated office equipment, provided full admin support to the office.
1 Jahr und 7 Monate, Feb. 2008 - Aug. 2009
Customer support agent
Hewlett Packard GDC
- Coordinated and ensured the resources (qualified HP field engineers) and the spare parts to be delivered at customer`s site; - Managed all the administrative tasks required to deliver a timely and high-quality onsite support; - Communicated to German customers and internal suppliers/HP logistic centers in Germany.
1 Jahr und 8 Monate, Juli 2006 - Feb. 2008
Customer support representative (on behalf of Hewlett Packard)
SITEL
- Dispatched hardware incidents, escalated technical issues; - Delivered high-quality onsite support; - Communicated to German customers and internal HP suppliers - Screened telephone calls, handling requests and enquiries.
Ausbildung von Slavina Ivanova
2009 - 2010
Organizational psychology
Tilburg University
2004 - 2008
Psychology
Sofia University "St. Kliment Ohridski"
1999 - 2004
First Language School - Varna
German and English language
Sprachen
Englisch
Fließend
Deutsch
Gut
Spanisch
Grundlagen
Bulgarian
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