Sander Gubbels
Angestellt, Head of Operations / Account Manager CS, Arvato Services
Venlo, Niederlande
Werdegang
Berufserfahrung von Sander Gubbels
Bis heute 14 Jahre und 10 Monate, seit Sep. 2009
Head of Operations / Account Manager CS
Arvato Services
Responsible for multiple accounts within our location in Venlo. An important task is to serve our clients in the most efficient and effective way, making sure high quality is delivered for a fair price. Occupied with aquiring new business and bidding-process for mainly customer service activities.
8 Monate, Jan. 2009 - Aug. 2009
Account / Project Manager CS
Arvato Services
At this point I'm responsible for several projects within Arvato Services Venlo. On operational and customer base.
2 Jahre und 1 Monat, 2007 - Jan. 2009
Supervisor
Arvato Services BV
I was supervisor of 25 people working for an energy-company. My resposibilities were achieving a positive service level on a day to day basis for the channels front- and backoffice and making sure that my people were succesfull in making their KPI's as agreed in the SL-agreement. All of this can only succeed with good and effective coaching and performance management.
2005 - 2007
Teammanager Sales
KPN
I was responsible for a team just starting out within the department V&I ( Sales-Info ). I had to make sure that these agents were prepared, trained and qualified ( achieving all targets on KPI's / sales / COPC monitoring ) to promote them to the regular sales teams.
2003 - 2005
Account manager
Several companies in Spain
I've worked for several sales companies in Spain. Aquiring new business was my main task . In this period I lived in Barcelona and Marbella.
2000 - 2003
Director
v. Gelder & Gubbels BV
This was a wholesale in fruit and vegetable. Specialty was asparagus. We did the purchase, sale, peel and packaging of it. In high season we provided work for about 50 people, in low season we did transportation on the side.
Sprachen
Niederländisch
Muttersprache
Englisch
Fließend
Deutsch
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