Sampson Paul

• Analyzing the requirement specifications. • Sourcing / Searching / Identifying Candidates through multiple channels such as job boards, Internal Database, Cold-Calling and Company Database. • Preparing Search strings and Shortlisting the candidates. • Forwarding the suitable profiles to the client. • Leading the weekly operational calls with client and discussing Daily / Weekly performance (Daily / Weekly report) and process updates • Ensuring the client processes are implemented correctly.

Worked for 3 years with 'Hyatt Shared Services' Located at 'Hyatt Regency Mumbai'. Managed room Reservations for Worldwide Hyatt Hotel's (APAC, EMEA and USA). Handled the Hyatt loyalty membership (Gold Passport Membership) Desk for a year, managing all Guest issues. Also Handled Room Inventory Issues (On OPERA and RESERVE) when required for Grand Hyatt Singapore and Indian Hyatt Hotel Chain. For Group Bookings and Conventions.