Samet Arifi

Develop, plan, and implement commercial plans and strategies, perform market research, analyze threats and opportunities, and implement new customer acquisition strategies. Manage existing client relationships, collaborate with, coordinate, and train diverse teams such as marketing, sales, and customer service. Establish and manage long-term relationships with stakeholders, track, measure, and analyze commercial metrics using KPIs, and manage and track expenditures, financial goals, and budgets.

Design strategy and set goals for growth, allocate budget resources, formulate policies, coordinate business operations, and monitor and motivate staff. Manage operational costs, ensure good customer service, improve administration processes, hire and train employees, identify business opportunities, and monitor financial activities. Assist the organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving servicey, and meeting business objectives.

Provide leadership, direction, and resource stewardship to the organization's sales function. As the organization’s most senior sales leader, accountable for overall sales organization performance, profitable achievement of sales organization goals, and for alignment of sales objectives with firm business strategy. Monitor customer preferences to determine the focus of sales efforts. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Manage the development, implementation, monitoring, and review of a business strategy that maximizes the retail. net profit by driving sales and controlling costs at the national level. Build motivated and high-performing teams through effective leadership and line management of company staff. Ensures delivery of the agreed profit and cash targets for KAM Market retail and commercial activity. Provides strategic direction and leadership , and contributes to the development of KAM Market Kosovo.

Managing Franck Company in the region of Albania, Macedonia and Kosovo, responsible for Implementation of the work plans in the ALMAKO markets in accordance with the approved sales plans, Marginal Contribution, Expenses and EBIT

To grow and manage profitable business with customers in Kosovo in line with company strategy by identifying and understanding customer need and delivering customer and shopper solutions in line with those needs

Guide the marketing and sales function to achieve maximum product sales growth according to the program strategies and goals, including development of sales incentive campaigns,train staff and partners in effective product promotion

Marketing Management