Roland Gagel

Heading the start-up like development of the Segula Test Center Rodgau, from OEM driven to full open market service provider. Testing, Developping and Validation of light vehicles in laboratories (Emission and BEV), on OEM grade tracks and world class labs. Diversifying customer portfolio and defining growth strategy for the site. Develop new clients and broaden service offering. Establish strategic partnerships with renowned complementary service providers.

Enabling C.A.S.E. technology for the industrial partners of the Automotive. Nine Digit P&L. Managing the Sales Team and Key Account Managers of TÜV SÜD Mobility Industry Unit. Serving the Automotive Industrial clients of OEM, Suppliers, Dealers, Importers, Leasing Companies, Banks and Service Companies with trusted services of TÜV SÜD in the areas of Homologation, Highly Automated Driving, Hydrogen Mobility, Remarketing and Used Car, Aftersales and Sales Consulting

Global Type Approval Services, Highly Automated Driving Vehicles Development and Certification, Emission and Environmental Testing, Component and System Testing. 8 digit P&L. Leading the 12 FTE Sales and KAM team of TÜV SÜD Mobility Industry.

Weltweite P&L (> 100m) für das Globale Inspection, Audit und Assurance Geschäft im Bereich Automotive, Aerospace und Rail der SGS. Focus aus Field Services (Außendienst) in den Bereichen Retail Network/Warranty/Customer Service, Vehicle Inspections / Schadens-/ Wertgutachten und Lieferantenqualitätsentwicklung. Leitung des Globalen Sales and Business Development Teams mit 15m+ annual sales target. 15 Jahre Erfahrung im Automobilsektor /OEM plus 9 Jahre im Service für die Auto und Luftfahrtindustrie.

Responsible for the operation, growth and development of the automotive services in terms of Retail Network Solutions and Supply Chain Development. Global Senior Management responsible for the VTLO Organization of ISO/TS 16949. Business Segment Leader Retail Network Solutions, Warranty, Incentive, Trade Parts, Loyalty Improvement.

Development of solutions on 2nd party audits for the automotive Industry in the area of sales /aftersales. Warranty Audits and programs to control warranty cost and improve warranty spending. Develop tailored solutions for OEMs based on their needs and requirements on a local as well as global basis.

Verantwortlich für Garantie- und Kulanzkosten Management für Opel/Vauxhall in Europa. Leitung der Warranty Systems and Reporting Gruppe mit insgesamt 10 MA in 3 Ländern. Projektmanager für Global Warranty System Deployment. Entwicklung und Implementation der Opel/Vauxhall Kulanzstrategie ein Europa, incl. des zugehörigen IT Systems.

Warranty Audits, Beratende Audits, Warranty Cost Control

Aufbau des Warranty / Garantie Call Centers (28 Pers.) für Opel Deutschland; Entwicklung der Opel Kulanzstrategie und Umsetzung mit dem Handel in Deutschland. Warranty KPI Development.

Gruppen Leiter Vendor Cost Recovery, Gruppenleiter Supplier Quality Processes and Systems, QS9000 / TS16949 Verantwortlicher für den Einkauf, zuvor Einkäufer Advance Purchasing

Ptaktikant im Bereich Economics Department der Südafrikanischen Industrie-Entwicklungsbank

Finanzmärkte, Konstruktionsmethodik