Robert Raouf

Coordinating all related departments, e.g: Front Office, Guest Relation, Concierge, Room Service, Club Lounge, House Keeping, Recreation, Engineering and security Personalized Villa check in & out Assigning rooms and planning OOS rooms for renovation Organizing show rooms for expected orientations Handling overbooking seasons in the Club and in the main Hotel Managing a team, assigning tasks to meet all guest expectations Following up on travel agency reservations on system and payments, specially rates