Raul Villagrasa

Responsible for the design , outlining, documentation and development of a new mobile application. Driving stages of execution and implementation of the project while designing the investment and marketing strategies of the product.

-Implementer of new or existing projects as a project manager leader. -Assisted in the development of the analytical models for regional equipment’s and local CX, searching for any impact in the business. -Responsible for following up the execution of the company’s campaigns in order to diagnose any possible changes that could impact the CHURN. -Developed analysis for the different areas of the business such as Quality, Engagement and Design, Research, Marketing, Sales and Field Services.

-Establish dynamic management reporting, control and monitoring of processes developed in the company and of valuable clients. -Assisted in the statistical analysis and client behavior, to generate negotiation recommendations and collaborate with the Sales department in the development of new strategies in order to attract new clients. -Assessed in the creation, design, updating and implementation of an early warning system for suspicious fraudulent activity. -Project manager leader.