Raquel Nishimura

Selbstständig, Invigilator, British Council

Über mich

In the last twelve years, I have worked as a project manager in Professional Education, IT, and Social Causes. Passionate about navigating through the organization to solve problems and designing with technology teams and management teams by helping them organize around purpose, aligning each level to their strategic goals. Over this time, I've performed different roles in the delivery of people´s development, enhancing user engagement in learning activities, strategic business content creation, research, negotiation, and events coordination. I am passionate about challenging goals, solving problems, analytic thinking, designing and implementing strategic plans with a holistic view. With international and multicultural experience: leading projects and events with cross-functional teams and partners, from several countries such as the USA, Sweden, France, and the UK. I also lived in Germany. Willingness to relocate and travel

Fähigkeiten und Kenntnisse

MS Office
Project Management
Sales & Marketing
International sales
B2B
Community Management
Usability Test
Qualitative Research
Customer Experience Management
Customer Support
Sales management
Consulting
Management
analitycal
Cross-Selling
Up-Selling
Events
Technical Sales
Service Management
Customer Relationship Management
Copywriting
Marketing concept
Business Plan
Customer Relations
Marketing strategy
E-Learning
Analysis
Team work
Communication skills
Commitment
Flexibility
Reliability
Interpersonal skills
Empathy
Analytical skills
attention to detail
Enthusiasm
Customer orientation
ability to work under pressure
Negotiation skills
problem solving skills
punctual
Problem Solving
Creativity
Multitasking
ability to adapt within multicultural teams
to work in a multi-cultural
hands-on personality
resilient
Pedagogical skills
Professional experience

Werdegang

Berufserfahrung von Raquel Nishimura

  • Bis heute 6 Jahre und 4 Monate, seit März 2018

    Invigilator

    British Council

    Education

  • 1 Jahr und 7 Monate, Feb. 2020 - Aug. 2021

    Sales Project Manager

    Garimpo UX - Experience Design

    • Executed the usability test to 14 personas in the check-out process using the Lookback tool. Designed and recruited the personas, mapped the customer journey, and wrote the quantitative and qualitative research. • Increased sales 3,5% of revenue, new customers, and retention during the COVID-19 pandemic.

  • 1 Jahr und 5 Monate, Jan. 2020 - Mai 2021

    Community Manager and Mentor

    Iam the Code

  • 1 Jahr und 5 Monate, Feb. 2018 - Juni 2019

    Sales Project Manager

    Flipside - Security Beyond Technology

  • 4 Jahre, Aug. 2012 - Juli 2016

    Technical Advisor to the Administration Course

    Colégio Santa Cruz

    Managed the review of the course syllabus to establish interdisciplinary connections among twelve disciplines, developing students with the necessary skills to meet market demands while fostering meaningful learning experiences. Achievements: • The revision was approved by the direction and teachers' board and implemented. • Analyzed, identified, and designed all the content aligned with learning strategies, and effectiveness evaluations.

  • 4 Jahre und 3 Monate, Mai 2012 - Juli 2016

    Technical Teacher of Business Mgmt., Service Mgmt., and Customer Service

    Colegio Santa Cruz

    As a teacher, I carried out the following duties: preparation of program content, and scheduling and guiding students in cultural projects in museums, exhibitions, and companies. As an Advisor (how to elaborate a Business Plan), monitor the accuracy and execution, observe deadlines, and perform actions for the execution of the conclusion work. Coached 200 students on how to write the Business Plan in PowerPoint, the Final Paper, to show off at the Auditorium.

  • 1 Jahr und 3 Monate, Juli 2010 - Sep. 2011

    Teacher of Retail Sales and Negotiation Techniques and Entrepreneurial Mngt.

    SENAC

    Developed course content, to foster student engagement in entrepreneurship. Oriented the students in writing a business plan as a final paper. Trained them to show off at the Auditorium.

  • 6 Jahre und 3 Monate, Nov. 1995 - Jan. 2002

    Inside Sales Account Manager

    Hewlett Packard Enterprise GmbH

    Awarded High Achievers for 3 consecutive years, achieving 125% of quota in new customers, contract renewal, up-selling, and cross-selling. Prepared accurate monthly reports including funnel and forecast plans. Led special projects (e.g., Avon and PSA Group Peugeot) for process enhancement or modification, seeing them through to successful completion. Coordinated and trained third-party staff in contract renewal, upgrades, cross-selling, up-selling, and client acquisition to meet sales quotas.

Ausbildung von Raquel Nishimura

  • 3 Jahre und 9 Monate, Nov. 2009 - Juli 2013

    MBA Marketing with Emphasis on Sales

    Fundação Getúlio Vargas

  • 4 Jahre, Jan. 1988 - Dez. 1991

    Bachelor of Language English Translator and Interpreter

    Ibero Americana

Sprachen

  • Portugiesisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

Interessen

Reading
Yoga
Travel
Art
Sports
Environmental
social
and governance (ESG)
Voluntary work
Volunteering
Dance
Meditation

21 Mio. XING Mitglieder, von A bis Z