Ralph Gerald

Maintain knowledge on all modern trends in market, tracking daily operations and reporting or resolving issues. Collection, deployment and interpretation of information that allows business to acquire, develop and retain the customers. Managing exposures to a variety of Sales and Marketing issues, also to support worker communication with the management team. Market research and Customer insight analysis.

Design & develop output determination procedure for sales order & billing application. Actively participated in the requirement gathering during the project preparation level with coordination with business owner in sales flow.

Examine monthly, quarterly, and annual sales reports to identify sales patterns and areas for improvement, comparing actual sales data to revenue projections and expectations. Responsible for promoting and seeking excellence in all aspects of business. Developing analysis reports showing expected sales and the potential effects of new strategies to aid in decision making.

Manage and update company database and customer relationship management systems (CRM). Assist with capturing and analyzing social media metrics, also take over content creation for all of social media accounts, including organizing cross-platform content strategies.

To drive sustainable and high quality sales and incoming growth at local level. It is always a responsibility to maintain the relevance of exchange experience of members as a competency development experience, implementing international co-operation strategies based on student market research and global AIESEC demand and supply.

Market research and analysis •Competition research •Maintaining client relationships •Preparing advertising materials •Preparing electronic files for word press •Develop pricing strategies •Evaluate investments for other than profit ends •Analysis customer feedback •Participate in and co-organize company’s promotion activities

Marketing / International Business / Customer Psychology