Priyanka Duvva

1. Developed & executed test automation scripts using selenium webdriver, TestNG, Java, Maven, and Cucumber. 2. Developed Page Level Model(POM) in Selenium to support modular framework. 3. Successfully prepared and executed test scripts using JMeter to perform performance testing on an e-commerce website, resulting in increased efficiency and productivity. 4. Experience with continuous integration tools like Jenkins, build tool Maven, and version control tool Github implementation for selenium scripts

1. Managed a technical support team of 4 engineers and successfully resolved all issues within the given timeframe. 2. Prioritized cases on Salesforce based on customer and business needs in order to increase efficiency. 3. Successfully troubleshoot and resolved hardware issues for 100+ customers consulting, based on customer-specific factors. 4. Effectively communicate plan-of-action, and resolution of issues based on an ISO-defined set of procedures and consulting.