Praveen Rai

NEW SET UPs  Establishing new divisions/ units for revenue enhancement & incresed client penetration.  Stabilizing the operations of the newly set up units for meeting the business goals. BUSINESS DEVELOPMENT  Identifying prospective clients, generating business from existing accounts and developing them to achieve consistent profitability.  Building and maintaining healthy business relations with major clientele, ensuring maximum satisfaction by achieving the target.

Meeting business requirement and implementing support activity without having any Escalation. Accountable for ensuring SLA compliance through continuous monitoring of service levels and proactive correction of processes in case of non-compliance. Managing client communication, risk, issue management, assisting business development (including proposal creation, estimation). Managing the Recruitment team and ensure availability of resource.