Prashant Pilankar

Senior System Administrator Providing SLA bound 24x7 offshore Support to Capgemini customers in UK q Been to UK (London) for 2 months for knowledge transfer Phase for supporting Capgemini clients through Offshore Support. q System Administration for Solaris 8 and 9 OS on Sun Servers including hardware support q Providing first and second level support for VERITAS Netbackup Issue’s q Data restoration through Atempto Time Navigator backup q Troubleshooting BCV backup issue’s

q Providing SLA bound Level 1, 2 ,3 Solaris Support to US Client including Administration and Management of: o Solaris 10 Operating System Applications o Web servers o Sun Hardware Support

SENIOR HELPDESK CO-ORDINATOR For Sun Microsystem Global Resolution Center (24x7 support for three Geo’s : AMERICA’s / AsiaPacific / Europe and Middle East Africa) q Checking Cpu/Memory/Disk space utilization and uptime/load averages of Sun servers and reporting to the Local-IT Operations. q Working on Autogenerated Tickets from Sun Server daemons and Sun internal Network’s.

Monitoring of servers i.e. Novell NetWare 5, SUN Servers (Sun OS 2.6) for the following : q Number of unix users. Number of idle unix users. Oracle Background processes. q Disk space utilization on Sun servers. q Scheduled ufsdump/tar backup’s on Sun Solaris Servers. q User creation and administration on Sun Solaris Servers. q User Administration on Oracle8i database. q Resolving Unix Filesystem full issues.

DIGITAL TECHNOLOGY MICROPROCESSORS PRINCIPLE OF COMMUNICATION SYSTEMS INSTRUMENTATION AND CONTROL