Prachi Shastri

Prachi has 6+ years of experience in Consumer Research and Insights and is passionate about turning insights into actions and bringing about organizational change to boost CX. She specializes in managing research studies focused on customer loyalty & satisfaction and market sizing. She has vast experience in cross-team collaborations, stakeholder management, and building client relations. She is currently leading the customer satisfaction studies at Bajaj Allianz. Prachi is a graduate of the KJ Somaiya, Mumbai, in Marketing Communications.