Pol Garriga Guitart

Client and partnership prospection. Development of personal networking and acquisition skills. Negotiation, booking and sales of the product.

Answer telephone calls and assist customers. Handle orders, complaints and other inquiries. Problem and incident management.

Deal with customer complaints, errors, account questions, billing via phone, email or social media. Compile reports on overall customer satisfaction.

Data gathering and analytics. Creation of reports. Used Salesforce CRM software.

Creation of documentation. Communication with clients. Problem solving.

Decision making, teamwork, strategic planning, group motivation and adaptability.

Master focused in training the students with the widest possible approach, highly qualified both in studio and live events, and with a transversal knowledge of the international music industry environment.

• Use of DAW’s: Ableton Live. Synthesis and Sampling. Processing and Mixing • Mixing with Vinyls, CDJ’s and Controllers

• Erasmus: Universidade Catolica Portuguesa (Lisbon) • Thesis: How Does Sound Identity Influence Perception and Brand Recognition? • Specialization: Marketing