Petr Lazar

Selbstständig, Customer Experience Professional, Various Organizations

Über mich

I am a customer-centric professional with a proven track record of leading teams to develop, scale, and manage platforms for businesses of all sizes. I possess expertise in bridging the gap between business goals, IT operations, and customer needs. My focus is on delivering exceptional customer experiences at every touchpoint as well as building organisational mechanisms to take actions based on insights continuously. I am skilled in: Team Leadership & Strategic Planning, Cross-Functional Collaboration, Agile Development & Roadmaps, Customer Experience & Customer Data, Business Analysis & Experience Mapping, Brand Strategy & Lifecycle Marketing, Lead Generation & Management.

Fähigkeiten und Kenntnisse

Scaled Agile Framework
Agile Methods
Agile Software Development
Agile leadership
Agile Transformation
CX
Customer Experience Management
User-Centered-Design
Lean product development
NPS
CES
CSAT
Product Development
Product strategy
Product Road Map
Business Analysis
Business strategy
User Research
Design Thinking
Certified Scrum Product Owner
Product differenciation
JTBD
Platforms
Marketing
Softwareentwicklung
Kommunikationsfähigkeit
Beratung
Bloomreach
Emarsys
SAP Commerce Cloud
Sitecore
Kentico
Business Development
Teamfähigkeit
Zuverlässigkeit
Customer satisfaction
Customer Journey
Marketing automation
E-Commerce
E-Commerce Consulting
Product Innovation
Innovation Strategy
Innovation Development
Business Model Innovation
Value proposition
Qualitative Research
Scrum
Management
Technology
Advertising
Information technology
CRM Systems
Marketing & Sales
Lifecycle Management
Business Consulting
Inhouse Consulting
Business Processes
Strategic Consulting
Marketing Consultancy
Organizational consulting
Coaching
Jira
Brand strategy
Product Marketing
Go-to-Market-Strategie
Market segmentation
Customer segmentation
Market Research
User experience research

Werdegang

Berufserfahrung von Petr Lazar

  • Bis heute 1 Jahr und 3 Monate, seit Apr. 2023

    Customer Experience Professional

    Various Organizations

  • 3 Jahre und 5 Monate, Dez. 2019 - Apr. 2023

    Customer Experience Leader

    ACTUM Digital
  • 3 Jahre und 3 Monate, Okt. 2016 - Dez. 2019

    Business Strategy Consultant

    ACTUM Digital
  • 2 Jahre, Okt. 2014 - Sep. 2016

    Strategic Marketing Consultant

    Fallon

  • 2 Jahre und 6 Monate, Mai 2012 - Okt. 2014

    Marketing Business Development Consultant

    Leagas Delaney Hamburg GmbH
  • 3 Jahre und 7 Monate, Sep. 2008 - März 2012

    Digital Marketing Strategist

    DDB Group Canada

Ausbildung von Petr Lazar

  • 2 Jahre und 2 Monate, Jan. 2010 - Feb. 2012

    MBA

    Simon Fraser University

  • 5 Jahre und 9 Monate, Sep. 1994 - Mai 2000

    Economics

    UJEP

Sprachen

  • Tschechisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

Interessen

Cooking
Psychology
Art
Travel
History
Fine Dining
Sports

21 Mio. XING Mitglieder, von A bis Z