Pawan Rao

I am a Seasoned Scrum Master, Program Manager and Agile Coach with 14 years of experience adept at overcoming the challenges of coordinating and leading distributed Agile teams of 30-35 members. Proven track record of implementing effective Agile strategies to enhance communication, collaboration, and increase 70% of the productivity across geographically dispersed teams. Adroitness in establishing quality standards for different operational areas; application of quality systems, providing transparent and insightful reports on team performance and project delivery & procedures to support a high-quality customer experience while complying to SLAs. Outstanding mentorship, presenting, and communication skills, as well as exemplary team-leading skills for creating business continuity plans, procedures, and service standards for business excellence.