Paulo Correia Ivanovs

- Lean/Agile culture based on mindset dissemination; - Support for TOTVS Agile Coaches; - Structuring and dissemination responsibilities and profile of all Agile roles in development teams; - Training teams in TOTVS Agile Development Process (based on Scrum and Kanban); - JIRA Forums with Agile Coaches and Agile Masters; - Support to build, maintain and communicate Agile KPIs.

ted in Jul 2019 until Nov 2019 - Schedule planning and project management for e-commerce implementation, logistics chain and operations - Conducting meetings and presentations with project teams, executives and clients - Control of activities execution - Presentations for Project Status Report

- Financial consultancy - Tax return - Financial planning - Events organization and client prospecting

- Project Management (Traditional) and Agile Training for Project department teams - Benchmarks and Methodologies implementations (Canvas, Design Thinking, AgileScrum, Six Sigma and Traditional Project Management Methodology) - General consulting and project auditing - Project Portfolio performance analysis (KPI)

- Business plan creation, approval and projects implementation focused on efficiency and innovation improvement - Processes review and improvement - Facilitate bank product and services implementation - Business and customer specialist, acting as a P.O. (Product Owner)

- Sales & service quality analysis - Calls monitoring - Call center management support

- Customer service - Interaction with operational and commercial bank agency - Bank products selling

- Employee admission and termination - Employee vacation and license schedules