Patrick Schwarz
Angestellt, Vice President Commercial Excellence & CRM & Market Intelligence, GEA Group
Düsseldorf, Deutschland
Über mich
All dreams are crazy until you make them true I am an experienced leader, driving digital transformation and excellence in sales, service and marketing in the manufacturing industry. Started 2006 as a salesman and later international key account manager with 10 years of selling experience. Switching to marketing and there defining business development and marketing strategies in a SME business in the steel industry. Changed to CRM to apply the knowledge gained and transform the way we do sales, service and marketing in the industry. Switching from SME to big corporate, but keeping the spirit of getting better through digitalization, one day at a time. Expanded my knowledge and skills by focusing on excellence, leadership and strategy to be able to address all areas of modern business and successfully drive the digital transformation of the manufacturing industry.
Werdegang
Berufserfahrung von Patrick Schwarz
Bis heute 2 Jahre und 1 Monat, seit Juni 2022
Vice President Commercial Excellence & CRM & Market Intelligence
GEA GroupDeveloped a CRM governance approach, build up and manage the CRM governance team. Definition of a unified process landscape and transfer of relevant sales, service and marketing processes to a unified digital cloud platform Develop a commercial excellence apprach, build up and manage the Commercial Excellence team. Managing the internal sales excellence project focusing on a more efficient sales approach and organic growth of 4-6% per year via optimal route to market setups.
Developing and managing a global template approach in a 18.000 people manufacturing business. Managing one template to cover: - Sales - E-Commerce - CPQ - Service - Customer Portals - Field Service - Customer Satisfaction - ERP Integration - Website Integration - Business Warehouse and Analytics integration - Master Data Management Integration - Office 365/Outlook Integration
Developing and managing a global template approach in a 22.000 people manufacturing business with integration into a 160.000+ people corporate. Managing the global community and driving forward the development/rollout of additional modules like marketing and service whilst governing the exisiting sales approach.
Creation of a holistic concept for customer relationship management. Development of a requirements specification with subsequent multi-stage vendor selection. Implementation and maintenance of a CRM system for a medium-sized industrial company.
Driving strategic marketing and hollistic business development. -Rebranding -Developed digital marketing approach -Developed trade fair concept including sales trainings -Conducted market and competitor researches -Developed white spot analysis to identify new market segments and potential customers -Acted as public releations manager for press statements
Sales Areas: Denmark, Norway, UK Großbritannien, Ireland and North America Product Manager for Offshore and Ship building components worldwide
Selling Forgings and Roundbar-Steel to Customers in Germany
Ausbildung von Patrick Schwarz
2 Jahre und 1 Monat, Aug. 2009 - Aug. 2011
Marketing & Sales
FOM Essen Hochschule für Oekonomie & Management
CRM
1 Jahr und 1 Monat, Feb. 2008 - Feb. 2009
BWL, Bilingual
Avans+ Hogeschool
3 Jahre und 1 Monat, Aug. 2004 - Aug. 2007
BWL
VWA Essen
Controlling
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Französisch
Grundlagen