Ozan KALKIN

• Managing global accounts and delivering high-quality Internet, Ethernet, and Colocation services to over 151,430 Enterprise and NetCentric customer connections. • Providing businesses with high-speed Internet access, point-to-point transport, and colocation services across 227 markets in 54 countries. • Specialising in building and nurturing relationships with clients and ensuring exceptional service delivery.

As Sales Manager at Uniflex Hydraulics, I lead EMEA sales for hose crimping machines. Responsibilities include client management, new business development, market expansion, and trade fair representation. Achievements include significant sales growth, client visits, market research, and fostering new client relationships. I manage a diverse product range including crimpers, cutting machines, skiving machines, test benches, and peripherals.

• Overseeing the workshop to ensure that repairs are carried out on time. • Supporting the Bike Doctor team to resolve difficult diagnostics and repairs. • Supporting the store team to provide 5-star service. • Solving technical disruptions and helping with analysis of malfunctions. • Ensuring the technical development of the team and onboard the new recruits. • Responsible for in-time and high-quality assembly, rework and repair of a wide range of VanMoof (electrified) models.

• Building a culture within the team to foster long-lasting relationships and commitment to excellence • Managed EATON Branded Fluid Conveyance Products Sales with turnover of +3M EUR (overall 30% growth) • Monitored 19 customers in the region, %90 of customer portfolio belongs to key accounts and OEMs between turnover of 50K EUR and 1M EUR. • Business Development Strategies and Execution. • Product training and attending trade shows. Budget Preparation, action plan updates and follow-up with KPI’s.

• Managed Polymers and Engineering Plastics Sales of various brands with turnover of +1M EUR (overall %45 growth) • Monitored 20 customers in the region, %70 of customer portfolio belongs to key accounts between turnover of 50K EUR and 470K EUR • Provided new product offerings by visiting Resinex plant in Serbia. • Industry research and developing new fields of work. • Product training for brands to develop new projects with customer base. • Budget Preparation, action plan updates and follow-up with KPI’s.

• Managed Metallurgical Process and Equipments Sales of various brands with turnover of 300k EUR (overall %25 growth) within responsible area. • Monitored more than 35 active customers in the EMEA region • Industry research and developing new fields of work. • Product training for brands to develop new projects with customer base. • Budget Preparation, action plan updates and follow-up with KPI’s.