Olexiy Martinuk
Angestellt, Head of Lead Generation, Competera
Kyiv, Ukraine
Werdegang
Berufserfahrung von Olexiy Martinuk
Bis heute 7 Jahre, seit Juli 2017
Head of Lead Generation
Competera
1 Monat, Mai 2010 - Mai 2010
Concierge
Life Style Boutique (Insignia)
received Life Style Boutique (Insignia) certificate – Quality Telephone Service. Training program: • Competence of the personal assistant. Telephone etiquette • Conversation control and active listening. Needs formation • Presentation technique and argumentation • Client doubts and objections management. • How to work with dissatisfied client – algorithm strategies. Stress tolerance • Time management
11 Monate, Juni 2009 - Apr. 2010
– Instant Service Center & Business Center agent
InterContinental Kyiv
receiving inside and outside calls. Sending/receiving faxes. Providing guests with internet, fax, scanning, copying, city and hotel information. Taking room service orders
2 Jahre und 9 Monate, Okt. 2006 - Juni 2009
bellman, concierge, Front Office agent
Opera hotel “The leading hotel of the world”(5*)
providing guests with language, car service, transport coordination, city and country trip, where to go, up-to-date local area information, tickets, check-in, check-out guests
6 Monate, Mai 2006 - Okt. 2006
Bellman
Radisson SAS
assistance with language, taxi, providing guests with reliable local area information, where to go..
Ausbildung von Olexiy Martinuk
5 Jahre und 10 Monate, Sep. 1999 - Juni 2005
Automation of Chemical Industries
National Technical University of Ukraine “Kyiv Polytechnic Institute” (NTUU “KPI
Computer Integrated Technological Complexes
Sprachen
Russisch
-
Englisch
Fließend
Französisch
Gut