Oana Bancila
Angestellt, Change Manager, Vodafone Shared Services
Bucharest, Rumänien
Über mich
Previous experience building solid relations and working closely with both internal and external partners. I possess strong planning and organizational skills. I am fond of effective communication and identifying areas of improvement, automation initiatives and standardization. I approach problems and opportunities with a pragmatic and flexible mindset. I love working in a multicultural environment. By working with people that have walked different paths and have different perspectives to my own, is often a source of inspiration, unique perspectives and groundbreaking ideas. For me, it is a fuel for productive and fulfilling work for both professional sphere and personal life.
Werdegang
Berufserfahrung von Oana Bancila
Bis heute 4 Jahre und 1 Monat, seit Juni 2020
Change Manager
Vodafone Shared Services
• Analyzing changes which may impact Vodafone Services, proposed within other departments and partner markets. • Ensuring that change requests are properly evaluated by the relevant parties • Participate in CAB meetings together with international stakeholders, present and sustain changes in order to get them approved • Supporting negotiations with Managers/Service Owners , actively solicit/give feedback. • Proactively identify and implement improvements to the change management strategy & methodology
• Completing morning checks, log the results in an excel file and send the results to a predefined distribution list • Troubleshooting operations as: adding channels, BT Youview gaps, creating channels and listings accounts, removing channels from a feed, running the editorial report, running the ITV monthly operations report, unlocking programmes • Escalating the technical problems to Back Office in order to solve the issues • Tools used: JIRA, CITRIX, Outlook
Ausbildung von Oana Bancila
1 Jahr und 10 Monate, Sep. 2014 - Juni 2016
European Cultural Studies
University POLITEHNICA of Bucharest
2 Jahre und 10 Monate, Sep. 2011 - Juni 2014
Business Administration
University of Bucharest
Sprachen
Englisch
Fließend
Spanisch
Gut
Rumänisch
Muttersprache