Nikolai Berenbrock
Angestellt, Head of Conversational AI, Integration & SAP Development Services, E.ON Digital Technology GmbH
Essen, Deutschland
Werdegang
Berufserfahrung von Nikolai Berenbrock
Bis heute 2 Jahre, seit Juli 2022
Head of Conversational AI, Integration & SAP Development Services
E.ON Digital Technology GmbH1 Jahr und 3 Monate, Apr. 2021 - Juni 2022
Head of Conversational Experience
E.ON Digital Technology GmbH2 Jahre und 2 Monate, Feb. 2019 - März 2021
Product Owner: Interactive Communication
E.ON Digital Technology GmbH
1 Jahr und 5 Monate, Sep. 2017 - Jan. 2019
Product Owner: Interactive Communication
E.ON Business Services GmbH
9 Monate, Dez. 2016 - Aug. 2017
Digital Delivery Lead: Digital Communication Channels
E.ON Business Service GmbH
7 Monate, Jan. 2017 - Juli 2017
Co-Founder Paketstrom
:agile accelerator Gmbh
Responsible for Digital IT and Marketing
11 Monate, März 2016 - Jan. 2017
Digital DownStream: Contact & Support – Sub project lead Digital Marketing
E.ON Business Services GmbH, Hannover
• Strategic planning and designing of the Omni-channel strategy • Defining and establishing large scale digital transformation in the area of Interactive Communication/ New Channel development • Piloting new digital channels (Chat, Social Media, WhatsApp, Skype) with subsequent scaling including multi-national roll-out
1 Jahr und 11 Monate, März 2015 - Jan. 2017
Digital DownStream: Online Shift - Project lead Digital Marketing
E.ON Business Services GmbH
• Defining and seeding Digital Transformation within the E.ON service organization, predominantly working on C-Level with regional units in DE, UK, SE and CEE • Strategic Analysis of existing On- and Offline processes to optimize customer touch points within the customer journey to generate an active shift of the customers towards digital channels (products and services) • International roll-out of new and optimized processes and offerings
2 Jahre und 1 Monat, Nov. 2014 - Nov. 2016
Digital Consultant & Project Manager Digital Marketing
E.ON Business Services GmbH
• Consulting on Web Personalization/ Conversion Optimization as well as piloting and subsequent product management for SaaS solutions on Interactive Communication internationally • Steering pre-sales of new digital services and implementation of new digital solutions
4 Monate, März 2015 - Juni 2015
Digital DownStream: Enable Personalization – Project lead Digital Marketing
E.ON Business Services GmbH, Hannover
• Strategic Assessment of Web Personalization for the international sales organization • Conceptioning of personalization measures with subsequent steering of in- and external teams to realize the implementation. A/B and multi-variate testing. • Transition of the learnings towards line organization – building an internal capability of personalization
3 Monate, Aug. 2014 - Okt. 2014
Local Service Coordinator - Generation IT Steam
E.ON Business Services GmbH
3 Jahre, Aug. 2011 - Juli 2014
Dualer Student
E.ON Business Services GmbH
• Analysis of communication gaps, organization, optimization and execution of IT trainings and open houses. • Project support and It coordination/ consulting
• Consulting and supporting customers in commercial and technical areas as well as installation and maintenance of IT systems and cloud solutions.
2 Monate, Okt. 2013 - Nov. 2013
IT-Consultant – Local Demand Management ECR
E.ON Energie Odnawialne Sp. Z.o.o., Polen
• Intership in poland • Strategic intervention, crisis management and key account management to optimize communication flow and relationships • Technical demand evaluation and quality assurance in the delivery • International roll-out of new IT solutions
Ausbildung von Nikolai Berenbrock
3 Jahre, Aug. 2011 - Juli 2014
Wirtschaftsinformatik (Anwendungsentwicklung)
Hochschule Weserbergland
Software Engineering, DataWarehouse/Business Intelligence, IT Projektmanagement, IT-Dienstleistungsmanagement, Grundlagen der Informatik, BWL
2 Jahre und 1 Monat, Jan. 2007 - Jan. 2009
IT-Systemkaufmann
DAA-Hannover
IT-Grundlagen, Netzwerktopologien,Programmierung, Rechnungswesen, Marketing, Betriebswirtschaftslehre, Volkswirtschaftslehre
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Polnisch
Grundlagen