Ing. Nihas Achummadath

Good understand of infrastructure design through continuous deployment Operational readiness, process improvement initiatives, automation. Life cycle management for the infrastructure (deployment, maintenance, change) Hands on working on Devops tools for automation and Manage Application in Cloud foundry Experience managing CI/CD pipeline flow through Jenkins.

Configuring Active Directory, DHCP, DNS, GP Installing/upgrading/Administrating Windows server 2008/2012/2016 Servers. L3 Administrative tasks for MS Exchange 2010 and 2013. L3 Administration of Lync servers and Troubleshooting Lync users & Server related issues. Experience in Azure Active directory. Well versed in XenApp 6.5 & Implementation and administration of Citrix Servers, Windows Servers.

Perform primary administrative tasks for MS Exchange 2007,2010 and O365 messaging system. Lync Server Access, Monitoring and Manage Lync sites. Backup and Recovery of emails using Data protector and E-discovery tool Managing Enterprise vault servers and Gateway Applications.

Extensive knowledge in maintaining a Microsoft exchange server 2010 infrastructure and linux System. Monitoring Mail flow, exchange transaction log, disk space using Nagios tool. Troubleshooting of Lync 2010 Application. Performed day-to-day administration functions, backup and restoration, file server maintenance.

Representing as first point of escalation for incidents of Microsoft end users. Categorizing the incidents based on the impact and carry the initial troubleshooting. Assigning and coordinating with dedicated support group if further investigation required. Provide support for Microsoft products.