Nickolaus Anzalone

Angestellt, Client Support Specialist, Intercontinental Exchange

Bis 2017, Public Affairs, Baruch College, The City University of New York

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Business Process Analysis
Project management
CRM
Executive Support
Public Relations
Public Affairs and Communications Management
Workflow Management
Salesforce
Google Adwords
Cost reduction
Business Administration
Campaign Management
Corporate Communications
Non-profit management
Tableau
Business English
writing skills
Customer
Informationstechnologie

Werdegang

Berufserfahrung von Nickolaus Anzalone

  • Bis heute 3 Jahre und 6 Monate, seit 2021

    Client Support Specialist

    Intercontinental Exchange

  • Bis heute 4 Jahre und 1 Monat, seit Juni 2020

    Financial Analyst

    Fidelity Investment
  • 7 Monate, Okt. 2018 - Apr. 2019

    Business Analyst

    SeaChange International

    - Proposed succesful operational cost-efficiencies to the Executive Team. - Assisted IT and Sales Departments with contract analysis and downsizing. - Modeled value-added SaaS framework deals to give customers stability and competitive pricing. - Managed meetings, travel and expenses for the Board of Directors.

  • 1 Jahr und 11 Monate, Juni 2016 - Apr. 2018

    Program Manager

    Reclaim New York

    - Synthesized complex policy data into easy-to-understand educational content. - Tailored publications to target audiences based on demographics research. - Authored reports, blogs, op-eds and video scripts to increase digital subscribers. - Developed KPI objectives for the organization and tracked team progress. - Created and executed digital and communications strategy for issue campaigns.

  • 8 Monate, Okt. 2015 - Mai 2016

    Policy Intern

    Citizens Budget Commission

    - Analyzed and presented research findings to senior staff. - Edited and fact-checked publications. - Contributed social media postings.

  • 10 Monate, Jan. 2015 - Okt. 2015

    Client Services Representative

    Broadridge (Deutschland) GmbH

    - Effective liaison between customers and internal departments. - Tended to customer requests for product upgrades and tech assistance. - Responded to critical stock trading breakdowns with immediacy. - Held weekly calls to update clients on open tickets for compliance purposes.

  • 2 Jahre und 3 Monate, Nov. 2012 - Jan. 2015

    Research Specialist

    ICE Data Services

    - Validated incoming data to check accuracy and integrity of information. - Helped team meet regulatory requirements by updating the internal database. - Responded to client requests for equity and fixed income data with time-sensitive specialized reports.

Ausbildung von Nickolaus Anzalone

  • 4 Jahre und 7 Monate, Jan. 2013 - Juli 2017

    Public Affairs

    Baruch College, The City University of New York

    Specialized in Policy Analysis, Campaign Management and Coalition Building. Relevant Coursework: Campaign Management, Quantitative Analysis, Policy Analysis, Public Speaking, Non-Profit Management, Policymaking Process, Microeconomics, Global Capitalism, German 1, and German 2.

Sprachen

  • Englisch

    Muttersprache

  • Spanisch

    Gut

  • Deutsch

    Gut

  • Französisch

    Grundlagen

Interessen

Travel
Modern history
Long-distance running
Music
Creative writing
Swimming
Politics

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