Neil Shinde

Product Support for Flock and Titan Mail - Solve Customer issues through email, chats, video calls, phone calls, and sometimes through social media. Troubleshoot and debug mail deliverability issues, help customers configure their website, provide technical support. PROJECTS - - Lead Support of 'Ringo International Calling' - Help-Center Sitemaps using XML - Customer Success Analytics - Technical Writing (Publish Help-Center articles)

Product Support for Flock and Titan Mail. - Solve Customer issues through email, chats, video calls, phone calls, and sometimes through social media. Help customers in real-time with issues related to DNS technologies, domain misconfigurations, mailing protocols, and email configuration on PROJECTS - - Lead Support of 'Ringo International Calling' - Sitemaps using XML - Customer Success Analytics - Technical Writing (Publish technical help-center articles)