Nazli Orujova
Angestellt, Senior Data Product Development Specialist, Bakcell
Baku, Aserbaidschan
Werdegang
Berufserfahrung von Nazli Orujova
Bis heute 7 Jahre und 5 Monate, seit Feb. 2017
Senior Data Product Development Specialist
Bakcell
Project Management Data product churn and loyalty Product marketing Data products Devices Platform based services Pricing/forecasting/budgeting Business case development Product management
2 Jahre und 5 Monate, Okt. 2014 - Feb. 2017
Loyalty, Retention and Targeted Marketing Specialist
Bakcell MMC
Churn Prevention and Loyalty maximization Product Management Research and analysis techniques Feasibility analysis and Business casing Demand trends identification Data reporting Loyalty strategy for micro-segments Business case preparation Project management UAT tests
9 Monate, Feb. 2014 - Okt. 2014
Project Coordinator
Bakcell
Created and tracked purchase orders submissions and complete project close-out manuals. Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.
4 Jahre und 7 Monate, Aug. 2009 - Feb. 2014
Customer support specialist
Bakcell
Extremely sensitive to how distributers/ customers opinion drives company profit Excellent personnel training qualities Exceptional communication skills Very strong presentation and negotiating skills Dedicated to developing the best possible customer experience
3 Jahre und 4 Monate, Mai 2006 - Aug. 2009
Customer care representative
Bakcell
Completed voluntary client relations training to learn ways to enhance customer satisfaction and improve productivity. Submitted requests to the proper department to prevent re-occurring issues and recommend improvements in the process and procedure. Analyzed reports on improvements to bring effectiveness to the department
Ausbildung von Nazli Orujova
4 Jahre und 9 Monate, Sep. 2004 - Mai 2009
Commerce
Azerbaijan State University of Economics
Accountancy Commerce/ Business Maths Economics
Sprachen
Englisch
Fließend
Russisch
Muttersprache
Türkisch
Muttersprache
азербайджанский
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