Natalia Sivchenko
Angestellt, Offshore Manager in SDM Global Accounts, T-Systems International GmbH
Darmstadt, Deutschland
Werdegang
Berufserfahrung von Natalia Sivchenko
Bis heute 10 Jahre und 10 Monate, seit Sep. 2013
Offshore Manager in SDM Global Accounts
T-Systems International GmbH
Definition of the Offshore (OS) governance and sourcing strategy; Continuously identify and implement OS goals; Supporting Project Leaders during specific offshore tasks; Communication with Off- Near shore Partners; Maintenance and/or improvement of current quality level; OS approval of proposals in the Bid stage
10 Monate, Nov. 2012 - Aug. 2013
Onsite coordinator TSCIS
T-Systems International GmbH
Facilitating communication, facilitating and monitoring execution of agreed decisions between CC CIS and TSI Program;Improving of the existing communication practices and creating new communication practices;Acting as a CC CIS representative in the ad-hoc or other onsite meetings;Acting as a SPOC for ad-hoc requests to CC CIS team;Support global and local release manager
1 Jahr und 5 Monate, Juni 2010 - Okt. 2011
Head of Offshore Program in Project Delivery Unit AutoMI
T-Systems International GmbH
Definition of the Offshore (OS) governance and sourcing strategy; Continuously identify and implement OS goals; Supporting Project Leaders during specific offshore tasks; Communication with Off- Near shore Partners; Maintenance and/or improvement of current quality level; OS approval of proposals in the Bid stage
2 Jahre und 2 Monate, Apr. 2008 - Mai 2010
Head of Service Delivery Unit
T-Systems CIS
3 Gruppe, ca. 100 Mitarbeiter
1 Jahr und 4 Monate, Jan. 2007 - Apr. 2008
Head of Application Service Group
T-Systems CIS
3 Gruppe: ARS (6 Projekte, ca. 20 Mitarbeiter), Siebel CRM (2 Projekte, ca. 25 Mitarbeiter), Service Help Desk (2 Projekte, 5 Mitarbeiter)
1 Jahr und 4 Monate, Sep. 2005 - Dez. 2006
Project Manager
T-Systems CIS
2 Projekte: ARS (3 Mitarbeiter), Siebel CRM (10 Mitarbeiter)
1 Jahr und 5 Monate, Apr. 2004 - Aug. 2005
Test Engineer
T-Systems CIS
2 Projekte: ARS, Siebel CRM
7 Monate, Sep. 2003 - März 2004
Praktikantin
T-Systems GmbH
"Untersuchungen an IP-Routern" Schwerpunkt QoS
Ausbildung von Natalia Sivchenko
1 Jahr und 11 Monate, Sep. 2001 - Juli 2003
Nachrichtentechnik
Hochschule für Telekommunikation, Leipzig
Nachrichtentechnik
5 Jahre und 1 Monat, Sep. 1998 - Sep. 2003
Nachrichtentechnik
Saint-Petersburg State University of Telecommunications
Nachrichtentechnik
Sprachen
Deutsch
Fließend
Englisch
Gut
Russisch
Muttersprache