Muhammad Atiq

•Answering or making calls to clients to learn about & address their needs, complaints or other issues with products or services. •Responding efficiently and accurately to callers, explaining possible solutions & ensuring that clients feel support & value. •Engaging in active listening with callers, confirming or clarifying info & diffusing angry clients as needed. •Building lasting relationships with clients & other cc team based on trust & reliability. •Utilizing software, databases & tools appropriately.

• Schedule appointments with customer and arrive on time. • Met with prospective customers face to face to determine and document their needs. • Maintain required record keeping and reporting of all sales and service activities. • Upgrade and improve sales presentation and knowledge of products and services. • Cultivated relationship with client to provide one of a kind customer service.