Mohammed Nabigh

ERP Preparation, and implementation (SAP IDES, Dolibarr),Infrastructure management Web Solutions,Implementation & Support Business Solutions, Technical Sales process : Listing setup & update, Calls, Visits, Activity reports,Backups, Data Transfer, Remote Support, Kick off and progress meeting of technical projects,Team management : Attendance, Dispatching Tasks, Technical Assistance, Managing Consultants Missions on Client Sites,RACI Model,DRP…

Management of Internal IT service and external :  SAP ERP IDES preparation & installation for Training Environment,  Web portals (HTML, PHP, MySQL): Private club with paid membership ;  Implementing and configuring Servers Solutions : Windows & Linux,  Infrastructure management : Hardware, Licenses…  Supervising projects and Support operations,  Setup and following up, Change reports,  Reporting activity to my Direct Supervisor,  Managing Documents & Backups,

 IT Project Management & Technical Support,  Solutions Implementation, Operations Support,  Integration of new solutions,  Training and managing new comers,  Project coordination,  Stack holders support along the projects steps,  RACI Model, DRP…  ....

Working on large client accounts by Standard Processes and SLAs  Troubleshooting, Support packages, patches  TO’s management;  Monitoring, Periodic checks, Instance & SAP DB Monitoring, users Management,  IDES ERP 6 preparation and Installation, Configuration,

Working on production of client accounts by Processes and SLAs for Delivery Service :  Native & Web solutions Support : features, users (Install, Move, Add, Change )  Requests processing and Handling (Ticket reporting System),  Forming new comers,  Supporting field services team (On field, by phone and tickets updates)…

 Setup & support of Information systems related to the new Health assurance law,  Setup and Configuring Database Server,  Design and development of Registration Solutions: membership,  Managing Data : Data exports for other health assurance associations, Backup, File Server

Working & managing Team working on private company’s & Governments Projects :  Design and programming Solutions with VB/SQL Server,  Design and programming Mid-Size and Small Business interactive CD-ROM,  Managing Internal Information Systems : Backups, Documentation, Network (Clients : ANPME, CRI, Min. pêche…)

Master Information Systems, Certified ITILv3, SAP, MCITP +10 Yrs Exp.