Mitusha Arya

Designed, developed, and trained conversational experiences and solutions across a variety of channels, including websites, WhatsApp, and Facebook Messenger. Built, designed, and implemented 50+ chatbots for industries such as banking, pharmaceuticals, and e-commerce. Architected and developed AI-powered chatbot solutions for websites, customer service ticketing, FAQs, and prototypes for clients. Experience in designing codeless Dialogflow chatbots, conversation AI, voice bots, and virtual assistants for websites or other platforms and customizing chat widgets, and adding rich messages like images, quick replies, carousel, videos, etc. Languages: ReactJS (React Redux), NodeJS, JavaScript, HTML5, CSS, Python Databases: SQL, MongoDB UI Skills: Material-UI Other Tools: Dialogflow, GitHub, Postman, Jira, Google Analytics, Firebase. I have a keen interest in Conversational AI, Chatbots, Virtual Assistants, Voice Technologies