Mag. Mihaly Bohacs
Angestellt, Expert Renewables Compliance, OMV
Wien, Österreich
Über mich
Experienced Operations Lead with a demonstrated history of working in the sporting goods industry. Skilled in Management, Account Management, Telecommunications, Team Management, and Service Delivery. Bringing forth several years of valuable industry experience, combined with a passion for helping companies. I have a wide spread portfolio of experiences in Marketplace Operations Management/Customer Operations in an international business environment of world leading brands. From leading smaller and bigger accounts, supply chain solutions. Implementing specific logistical capabilities for Customers and Marketplaces in Central Europe, but also Milano and Berlin is a part of my portfolio. My experiences contain wholesale, retail and digital accounts and consumers. Strong community and social services professional with a Master's degree focused in discipline of Business and Management from Corvinus University of Budapest.
Werdegang
Berufserfahrung von Mihaly Bohacs
1 Jahr und 4 Monate, Feb. 2021 - Mai 2022
Marketplace Operations Specialist - Nike Milano South EMEA
Nike1 Jahr und 5 Monate, Okt. 2019 - Feb. 2021
Marketplace Operations Specialist - Nike Berlin & Central EMEA
Nike1 Jahr und 3 Monate, Juni 2017 - Aug. 2018
Specialist, Complex Order Services - US AVPN
AT&T Global Network Services
Responsible for effective workload distribution between teams involved in service delivery process. Keep track of all incoming orders from Front end ordering/Sales teams and initial validation followed by assignment. Providing status updates, follow-ups and immediate reactions to unexpected situations like managing high incoming volumes and projects in their initial phase.
9 Monate, Okt. 2016 - Juni 2017
AT&T TEAM LEADER - CSS MOWEMEA TEAM
AT&T Global Network Services
Lead and drive ordering projects. Enhance Ordering Processes and Procedures. Coordinate trainings for newcomers. Prepare analysis and presentations. Regular communication, negotiations with teams and partners. Support investigation and resolution of complex issues. Proactively suggest solutions to ensure continuous improvements in areas of responsibilities
11 Monate, Nov. 2015 - Sep. 2016
CLIENT SUPPORT SPECIALIST
AT&T Global Network Services
Pre-sale and post-sale support, quotation, purchase orders processing, supplier invoices validation, customer billing preparation, other ordering and billing support for Engagement Managers, - Direct communication with assigned customers regarding their requirements (purchase orders, billing issues, equipment delivery, etc.)
5 Jahre und 6 Monate, Mai 2010 - Okt. 2015
Field Service Manager
AT&T Global Network Services
Overall responsibility for the day to day processing of all EMEA Power9 MACD orders, BlueSky and Legacy orders received from IBM customer. Provide ad-hoc reporting as required using standard ATT tooling.Mostly in GPS tool. Provide Support for the requirements for Sarbanes Oxley. Provide full back-up support to department Administrators.
2007 - 2008
US GAP Specialist
IBM International Service Centre
Sprachen
Englisch
Fließend
Ungarisch
Muttersprache
Deutsch
Grundlagen
Tschechisch
Gut
Slovak fluent
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