Michelle Smarslik

Monitoring and development of the management system; Monitoring of legal, regulatory and internal requirements; Interface to aviation authorities; Development and monitoring of the annual audit program; Monitoring and review of corrective actions; Internal project management; Internal CMS/QMS trainings

Monitoring and assessment of external influenced risks; Security reporting responsible; Preparation and adaptation of risk analysis; Execution of root cause analysis and development of reactive and preventive actions as well as implementation and follow-up; Interface to aviation and security authorities

Organisation, execution and follow-up of internal and external audits in Germany and abroad; Inspection flights and spot checks; Implementation of quality control measures; Creation of checklists and audit questionnaires based on legal, regulatory and internal requirements as well as operational standards; Digitalization of audit techniques

Monitoring and development of the management system; Monitoring of legal, regulatory and internal requirements; Interface to aviation authorities; Development and monitoring of the annual audit program; Monitoring and review of corrective actions; Internal project management; Internal CMS/QMS trainings

Psychosocial care for uninjured passengers and relatives of passengers in case of accidents and incidents.

Dual apprenticeship with focal points Aviation Management and Operations.

Practical and theoretical experience in aviation management, event management, marketing, purchasing, accounting, human resources, assistant to the management, passenger handling, cargo handling, aircraft ground handling and ticketing & sales.