Michal Czosnyka

• Programme Office leadership for Information Protection Programme at GlaxoSmithKline • Acting as a key member of the Global SAP and IT Transformation programme management office, with responsibility for introducing company-wide programme policies, governance processes and schedule control • Leading Big Picture strategic Planning and establishing the foundation of the planning stack to support the programme • Leading and mentoring and motivating a PMO team of 5 Project Managers and 4 IT Analysts

• Key member of the Global SAP and IT Transformation programme management office, with responsibility for introducing company-wide programme policies, governance processes and schedule control • Successfully managing over 40 concurrent GSAP project schedules and a further 25 ITT schedules across an ERP landscape, with control of a total budget of £650million • Personally establishing a new and unique project management environment to manage the schedule’s objectives, deliverables, milestones, interdep

• Project managing the delivery of both physical and logical layers of a new strategic, central ERP BAU production environment, based on SAP systems • Using PMI methodology, ITIL processes and GxP policies to effectively manage all aspects of projects, and receiving an award for the successful delivery of the IT infrastructure project

• Proactively managing worldwide support services of the OpenX advertising platform and advertising serving solution using Agile methodologies • Liaising extensively with the Engineering, Marketing and Community teams to ensure that their requirements were met • Establishing and developing the online support requirements for international customers, for both free and paid services

• Leading support and implementation management for the CMS and ECM class systems, including web solutions applications development • Undertaking a project and systems delivery management role, systems solutions coaching and implementation auditing • Managing international intranet and extranet web implementations in Germany, Russia, Sweden, the UK, the Czech Republic, Romania, Hungary and the Netherlands

• Delivering customer support for company products across Central and Eastern Europe, including acting as a Certified Training Instructor and a Product Implementation Specialist • Designing and building the main project structure, and managing content feeds, project launches and publication • Offering advice on web development best practice and auditing 5 corporate web implementations • Initiating and mentoring 16 web projects, and rescuing 3 CMS implementation failures

• Programming in numerous web development technologies to implement selected system modules, develop systems user interfaces, test and verify products • Improving the management of strategic business and financial data, and global customer knowledge

Franklin University's Master of Business Administration Program based in Wroclaw, Poland.

Graduated - Bachelor Degree in Information Technology