Michael Becker

As Head of Technicians and Consultants for the TSS DACH SWS (Software Services) organization I'm leading an +300 expert team as technical leader. I'll continue to have a special focus on "Open Source Support" and "Cognitive and Analytics" in the support business mission for the Technology Support Services (TSS) organization.

Today, OSS (Open Source SW) is a key IT hot and gains importance at our clients IT delivery. IBM Technology Support Service (TSS) enhances the superior service portfolio as Multi Vendor Support Service (MVSS) Provider by the Open Source Software (OSS) stack now. As technical leader I'm assigned to drive this enhanced services approach for our clients in the DACH region building the bridge between our clients, our sellers, our IBM delivery team and our strategic partners.

As Lead IT Architect and Service Manager of IBM MTS Data Center Mainz I'm having the full technical responsibility for the entire service portfolio of the DC.

My Key skills gained on 25+ years of work at IBM: - HW Support (Mainframe) - SW Support up to third level complexity - Systprog (z/VM) - Team Lead - Project Lead - IT Architecture building/implement - Data Center Financials - Service Management - Client Relations