Melissa Chueca
Angestellt, Global Specialist Skills Management, Daimler Financial Services AG
Stuttgart, Deutschland
Werdegang
Berufserfahrung von Melissa Chueca
Bis heute 5 Jahre und 6 Monate, seit Jan. 2019
Global Specialist Skills Management
Daimler Financial Services AG
Work c together with the PM of the project, to develop and implement a flexible workforce concept for DFS.
Bis heute 6 Jahre und 6 Monate, seit Jan. 2018
Project Manager Support
Daimler Financial Services AG
Support the Project Manager in leading a global project in human resources. Plan and manage the Training Events, travel to different regions to train their HR teams in the topic. Responsible for the communication efforts of the project.
2 Jahre und 5 Monate, Mai 2013 - Sep. 2015
Program Manager
Credit Bank of Peru - BCP
Manage the financial education program of the bank, “ABC de la Banca”. A communication program designed to inform customers about their personal finances in a simple and easy way for their understanding. Business Achievements: - Creativity Award:“Customer Service”, given by the Peruvian University of Applied Science in 2013. - Beyond Banking Award:“learnBanking”, given by the IBD at regional level.
9 Monate, Aug. 2012 - Apr. 2013
Communication Analyst
Credit Bank of Peru - BCP
Coordinate the financial education program for the bank, “ABC de la Banca”. A communications program designed to inform customers about their personal finances in a simple and easy way for their understanding. Create communication pieces and innovate in channels.
1 Jahr und 4 Monate, Apr. 2011 - Juli 2012
Communications Assistant
Credit Bank of Peru - BCP
Participate in the design and launching of the financial education program of the bank “ABC de la Banca” and devolp the website: www.abcdelabanca.com. In charge of the redesign of the bank rate tool, achieving a friendlier, customer-facing design and automating the systems for updates.
7 Monate, Mai 2010 - Nov. 2010
Customer Experience Intern
Credit Bank of Peru - BCP
Work at the Quality and Market Research area, giving support in the complaints management strategy design and the improvements identification for customer satisfaction.
Ausbildung von Melissa Chueca
2 Monate, Feb. 2017 - März 2017
E-Marketing
ESAN - Graduate School of Business
2 Monate, Okt. 2016 - Nov. 2016
Marketing in the Digital World
University of Illinois - Online Course
https://www.coursera.org/account/accomplishments/certificate/XA2N9A3VTYCE
5 Monate, März 2016 - Juli 2016
Fashion Productions and Events, Specialization Course
European Institute of Design - IED
1 Jahr, Okt. 2015 - Sep. 2016
Coaching Psychology
Universidad Complutense Madrid
5 Jahre und 5 Monate, März 2007 - Juli 2012
Business and Hospitality
Peruvian University of Applied Sciences - UPC
Ranked: Top Tenth - Scholarship for high average
Sprachen
Englisch
Fließend
Spanisch
Muttersprache
Deutsch
Grundlagen