Mehrad Tavanamehr

• Generating Reports(Analyze and design new reports based on customer requirements) • Supporting other vendors(Supporting other vendors or parts of MCI like FMRA and BI teams to design and develop new reports) • Reverse engineering(Because in CRM/CBS project we do not have any documents related to data we should do R&D to find out data model and ERD)

• Troubleshooting(finding and analyzing problems in CBS and responds tickets related to issues in CBS) • Analyze data gathered and Develop solution • High-Level Design(Supporting other teams in Behsa for designing Charging/Billing systems) • Supporting other vendors • Supervising 6 employees

Monitoring network behavior and first level analyze of RAN network Knowledge of CS and PS core network network traffic behavior Providing schedule reports Monitor and analyze system performance, such as network traffic, security, and capacity

Optimize of connected links between BTS(NodeB,eNodeB) and core network Troubleshooting all relevant service issues of lines (Capacity, quality, etc.) Monitor and analyze system performance, such as network traffic, security, and capacity. Document technical specifications and operating standards for telecommunications equipment.

VAS engineer, full responsibility and supporting live mobile payment platform of MCI Troubleshooting all related service issue Escalation of problems to 3rd line support Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.

Monitoring network elements, software alarms and escalation of the issues