Media Talesh

We ensure that our B2B customers get the maximum benefit from our products. - I further develop our customer segmentation and scale processes for a portfolio of several thousand B2B customers. - I am responsible for coaching, leading and strategically developing team leaders and employees. - I develop attractive commission models and incentives for the team, with the proper budget planning. - I coordinate the our strategy and activities with the other areas, especially Sales, Marketing, BI and Product.

At a leading marketing platform for local merchants in Europe, I lead a team of 10 operationally and raise customer / partner support strategically. With 1000+ local businesses in Germany, Austria, Isreal and the UK, we showcase their business to potential customers via digital services: influencer marketing, social media account management, photographs and content distribution to rating platforms.

I worked as a Business Consultant with multiple Start-ups in tourism and pet care industries in the greater New York area. I was involved in the planning, implementation, and education of businesses. I worked directly with the business owners on developing a business plan, identifying operational needs and developing the necessary skills for business ownership.

Responsible for guiding and developing two back office teams, onshore & offshore, in a $200 million staffing firm, oversee overall productivity of department and workflow of up to 400 new hire onboarding cases monthly, as the primary point of contact for HR, Account Directors/Managers, vendors, MSPs and end clients.

Oversaw all operations of multiple strategic business-consulting units, specializing in direct marketing campaigns that drive customer acquisition for clients in the private and public sectors. Spearheaded candidate assessment and selection to acquire highly qualified management (10+) and associate-level (30+) personnel.

Led one of the units of a hospitality firm that managed an entertainment franchise, including clubs, restaurants and catering business chains in Germany. Directed new business development initiatives across the state of North Rhine-Westphalia and successfully penetrated new market segments while training and inspiring the team to deliver extraordinary customer experiences.

Operations MGMT Marketing

Events und Tourismus