Maximiliano Ruiz Zapata

Providing technical assistance to FORD dealer’s network being the first line of technical support Following up the methods used by the mechanics to diagnose and repair. Conveying product quality concerns to engineering. Developing processes to expedite the resolution of technical issues. Delivering technical support to Customer Relationship department. Writing internal technical reports and newsletters.

- Consultancy services about vehicle’s diagnosis and fixing procedures. - Designing and developing technical training materials (text, pictures, videos and so on). - Preparing, designing and delivering technical one-to-one courses.

- Designing and developing training materials for SEAT’s dealers. - Preparing, designing and delivering technical one-to-one technical training courses to the international SEAT importer’s network. - The training focuses on learning how it works and how the vehicles are fixed. For this, it is necessary to Analyze students, Design and Develop the contents, Implement the learning and Evaluate the results.

- Designing and developing test tooling and test bench. - Developing test methods according to customer's needs. - Carrying out test as to customer’s requirements (GM, Ford, VW-Audi group, Toyota, Suzuki, Nissan, PSA and Renault). - Coordinating test set-ups with other teams. - Managing test timings and schedules. - Documentation and evaluation of testing results and contribution to the improvement of products.

- Project management from layout to SOP. - Defining and managing modifications to accomplish technical feasibility and reliability of the product. - Monitoring and validation of all technical improvements. - Creating and validating the technical documentation. - Developing and carrying out test to achieve performance and safety requirements.

Workers management (about 20). Perform and asure the supply of materials

- Carrying out test information and support documentation. - Benchmarking about aftertreatment technologies. - Carrying out engineering calculation support.

Carrying out the design, drawing and defining the equipment of the facilities of buildings. Watching the construction of the facilities.

Specializing in mechanicals