Mauricio Neves
Selbstständig, Business Development Manager, Kazap Tech & Apps
Berlin, Deutschland
Werdegang
Berufserfahrung von Mauricio Neves
Bis heute 8 Jahre und 9 Monate, seit Okt. 2015
Business Development Manager
Kazap Tech & Apps
Established maintenance of knowledge base and enhanced organization reputation through social media vehicles.
5 Monate, Feb. 2015 - Juni 2015
PROJECT MANAGER & QUALITY ASSURANCE MANAGER
Econocom Managed Services AG Effectively directed case study, built mapping, generated pilot project, posted action plans to operating team and described weekly status to Executive Management Segment.
5 Monate, Okt. 2013 - Feb. 2014
Dispatcher
IBM Brasil
Expertly distributed tasks to technical support team; organised and acknowledged urgency of accomplishments and forwarded to the media; analysed pending as well as quality analysis and guidance of the team.
1 Jahr und 2 Monate, Sep. 2012 - Okt. 2013
IT Project Manager
IBM Brasil
Enhanced progress of formulation of a global tool, led training, prearranged steps of project and presented global sponsors successfully; administered transition of two IT services.
1 Jahr und 5 Monate, Mai 2011 - Sep. 2012
Mainframe Operations Subject Matter Expert
IBM Brasil
Established support procedures, negotiated improvements with support team, investigated operational problems, formulated team to audits of company's global processes and documented numerous times by customers.
1 Jahr, Juni 2010 - Mai 2011
Data Quality Analyst
IBM Brasil
Competently enhanced operational processes with a program and delivered customers qualitative and financial benefits by reducing process duration and number of employees required to implement certain tasks.
4 Jahre und 4 Monate, März 2006 - Juni 2010
Mainframe Operations
IBM Brasil
Accomplished mainframe operations team and technical processes, determined and routed problems, helped in technical part and ensured agreed deadlines and quality service.
Ausbildung von Mauricio Neves
4 Jahre, Jan. 2005 - Dez. 2008
Business Administration and International Trade
PUCCAMP
Sprachen
Englisch
Fließend
Portugiesisch
Muttersprache