Maria Gabriella Baldini

• Efficiently provided relevant information to clients and general enquiries through the phone and emails; • Resourced new candidates, through the main job search platforms, to be interviewed and registered in a bespoke staff system; • Arranged and conducted selection interviews for new members of the waiting staff required by clients; • Cold called job centres in order to place job advertisements for the agency; • Booked the most appropriate staff members for clients.

• Efficiently greeted and served customers developing an excellent customer service skills; • Developed excellent sales skills becoming sales associate of the month during the first month of probation period, by overachieving by the 20% my monthly goal, KPI’s and APV goals as well. • Responsible for processing cash and PDQ payments, daily banking, up to date administrative paper work of the store (sending letters for new starters, gift card, delivery and frame counting records).