Marat Avetisyan

• Set up and managed project resources and budget • Determined project scope and deliverables • Delivered product backlog and PBI prioritization • Created game production project plans • Ensured game compliance with market’s jurisdiction • Facilitated daily teamwork and Agile practices • Managed cross-functional production teams • Analyzed and managed project risks and dependencies • Closely managed project internal and external stakeholders

• Secured project contract by leading a PoC for a potential Client • Collaborated with Product Office to define delivery scope and roadmap • Delivered product backlog and PBI prioritization for Scrum Teams • Delivered domain knowledge and expertise in the project area for the Teams • Teamed up with UI/UX design team and implemented utmost user-experience through interactive mockups • Worked with Tech Teams to address specific technical design issues • Facilitated daily teamwork and Agile practices

• Created and prioritized Team backlog • Delivered domain knowledge and expertise for the Teams • Analyzed business requirements and converted them into user stories and use cases • Ensured smooth cooperation between Scrum Teams and other production units • Implemented process analysis and data mapping • Delivered periodic training to business users and ensured smooth UAT sessions • Promoted and improved Agile Scrum practices within delivery teams by refining Scrum events and associated artefacts

• Planned and managed work for local SAP Team • Closely managed relations with Client teams • Coordinated collaboration with foreign SAP alliance partners • Created project timeline and milestones • Set up SharePoint libraries for real-time collaboration and file sharing with partners and the client team

• Delivering expertise in the planning of strategic communications and PR planning by leveraging web technologies and tools • Delivered adapted training and workshops on web technologies & social platforms • Fundamentals of WordPress web engine • Acted as SME for software related issues

• Mentored, and managed a team of business analysts • Set and maintained standards and workflows for the project business analysis • Closely collaborated with Client’s and other involved parties • Co-authored project TOR and achieved Client’s confirmation and sign-off for project continuation • Interpreted business requirements into system requirements • Ensured compliance of system requirements with state legislative and regulatory acts

• Billing & CRM System • ISO 9001:2008 - Certificate in Quality management systems - Requirements

• Performed functional testing on different mobile platform-emulators • Proposed usability enhancements for mobile functionality and design/layout • Developed comprehensive online guide for customer teams • Re-designed and enhanced use cases and test cases to a more comprehensive and structured format for all project stakeholders • Closely collaborated with dev teams to communicate and troubleshoot detected issues • Suggested improvements in test console with more authentic issue monitoring

• Youtego - social networking and self-visualization tool

• GNSA – Software for Gas Networks Simulation & Analysis

• The McGraw Hill Financial, Inc – TechEng-Computer Inventory Tool • SugarCRM plug-in integration into Microsoft Outlook client

Analysis skills required to operate in an Agile environment, eliciting requirements, requirements elaboration, retrospectives, refining requirements, flow of requirements, roles and responsibilities, specification by example (SBE).

Fundamentals of designing and deploying quality management system across the enterprise with focus on optimization and improvements of core business processes, identification of client needs, QA and internal audits eliminating waste in service provisioning (font-office).

• Basics of software development methodologies (SDLCs) • Software engineering technologies • QA engineering and testing • Technical writing

Philology department, foreign languages (English as major) • Master’s in English (French)