Mamen Fernandez Ramirez

Berufserfahrung von Mamen Fernandez Ramirez

• Bis heute 15 Jahre und 11 Monate, seit Aug. 2008

  Communication Manager

  URSA

  Definition of strategies and communication plans and media. Development of digital and social media strategies. Generation of briefings and supervision of creativity. Planning, implementation and monitoring of the plan’s actions: offline and online advertising, PR, events, guerrilla actions, Social Media… Coordinating agencies for the development of actions and campaigns. Managing budgets. Collaboration in the definition and implementation of marketing strategy and digital marketing plan development.

• 1 Jahr und 11 Monate, Aug. 2006 - Juni 2008

  Marketing Coordinator

  URSA

  Supporting the marketing team in implementing tactical events and programs, and provide project and administrative support. Organization of the production of branded items and additional marketing communications. Coordination of advertising, press releases and press kit, web content updates, tracking website stats and SEO, and competitor activity, organization of the production of artwork, sourcing images, print buying and checking copy. Marketing budgeting and forecasting updates.

• 1 Jahr und 6 Monate, Feb. 2005 - Juli 2006

  Project Controller

  Olecenter ADECCO GROUP

  Administrative support to project managers such as billing, statistics, reporting, expenses control sheet, Update data in the enterprise application (OCMS), holidays and absences control, control and updating of training courses, time control and approval of hours, tasks and projects creation in Microsoft project Professional. Microsoft Project Professional 2003, Project Web Access - Sharepoint, Microsoft Excel (pivot tables, templates, etc..), Microsoft PowerPoint.

• 2 Jahre und 1 Monat, Feb. 2003 - Feb. 2005

  Market Research Analyst & Office Support

  FutureBrand

  Managing the day-to-day operations of the office • Organizing and maintaining files and records • Planning and scheduling meetings and appointments • Managing projects and conducting research • Preparing and editing correspondence, reports, and presentations • Making travel and guest arrangements • Providing quality customer service Programs: Microsoft Excel, Microsoft PowerPoint, Adobe Acrobat (creation and modification of documents), Advanced knowledge of Internet in search of information

• 7 Monate, Aug. 2002 - Feb. 2003

  Switchboard Operator

  Red Electrica de España

  Click to edit position descriptionAs well as I used to do in my previous experience as telephonist in Iberdrola, I carried out gatekeeper responsibilities such as answering, screening and routing incoming calls.

• 1 Jahr, Juni 1998 - Mai 1999

  Switchboard Operator

  Iberdrola

  As a telephonist or switchboard operator, I often performed gatekeeper duties for the company, such as answering, screening and routing incoming calls by warm transfers -- contact the appropriate person, explain the reason for the call and transfer through and introduce the caller; or by cold transfer -- electronically route the call to an extension or voicemail box.