Ing. Magdy saeed Mostafa
Angestellt, Incident Management Engineer, Vodafone Global Enterprise
Cairo, Ägypten
Werdegang
Berufserfahrung von Magdy saeed Mostafa
Bis heute 6 Jahre und 6 Monate, seit Jan. 2018
Incident Management Engineer
Vodafone Global Enterprise• Perform fault troubleshooting, identification and resolution for Vodafone Germany Enterprise Customers. • Troubleshoot and Isolate Problems on different Vodafone Germany Products not limited to Company Net, Internet Business, International and National Carrier. • Solve the Incident within the comply SLA and meet the agreed KPI • Deal with different Internal Competence Teams, Carriers and 3rd Parties to solve the ticket when needed to solve the ticket within SLA .
Ausbildung von Magdy saeed Mostafa
3 Jahre und 4 Monate, Juni 2008 - Sep. 2011
Linguistics
Ain Shams University
Sprachen
Englisch
Gut
Deutsch
Fließend
Arabisch
Muttersprache