MARGARITA VASQUEZ BENAVIDES
Angestellt, Coordinator of Support and Projects, CMSOFTLUTIONS SAS
Pasto, Kolumbien
Über mich
I am a responsible woman, passionate about work, very intelligent to take on the challenges that I set for myself, eager to contribute my work and effort to the company. Professional in Systems Engineering with technical knowledge to software project management, technical support, and maintain computer equipment. Excellent interpersonal relationships with great capacity to assume responsibilities, fully developing teamwork, adaptability to change and continuous learning.
Werdegang
Berufserfahrung von MARGARITA VASQUEZ BENAVIDES
Bis heute 7 Jahre, seit Juli 2017
Coordinator of Support and Projects
CMSOFTLUTIONS SAS
Lead project management and software implementation processes. Generation of documentation related to the project and defined in the activity diagram of each of the stages. Establish and execute continuous improvement plans to established processes, methodologies and standards. Prepare periodic reports of the activities carried out. Support platform management. Follow-up to customer support cases. SLA compliance.
1 Jahr und 6 Monate, März 2015 - Aug. 2016
Engineer Computer Maintenance
ALARM LTDA
Coordinate attention and resolution of problems and requirements. Technical support attention. Resolve incidents. Response to support cases. Evaluate the software and/or hardware to be acquired by the company.
4 Jahre, Okt. 2010 - Sep. 2014
Engineer of Support
CORPORACIÓN AUTÓNOMA REGIONAL DE NARIÑO
Prepare periodic reports of the activities carried out. Support platform management. Follow-up to customer support cases. Database maintenance SQL. Control the company's Software and Hardware inventory.
1 Jahr und 3 Monate, Aug. 2009 - Okt. 2010
Engineer of Support
CENTRO HOSPITAL SAN JUAN BAUTISTA E.S.E
Plan, organize, direct and control, the operation of the Systems Area. Determine rules and procedures for the use of hardware and software. Propose, develop and implement new systems needed in the hospital. Research, negotiate and support purchases of technology products. Coordinate and supervise the development of manuals, instructions and forms for applications. Keep hospital information backup and security up to date. Prepare periodic reports of the activities carried out.
1 Jahr und 1 Monat, Juni 2008 - Juni 2009
Engineer computer maintenance
CORPORACIÓN AUTÓNOMA REGIONAL DE NARIÑO
Assembly of computer equipment. Installations and structured cabling. Software installation. Network and connectivity configuration.
Sprachen
Spanisch
Muttersprache
Englisch
Grundlagen