Ling Hsu
Bis 2022, Investigation Specialist (KYC/AML), Amazon UK
Berlin, Deutschland
Über mich
I am a native Mandarin speaker who speaks fluent English and currently learning German. I’m a cross-border professional with diverse experiences in graphic design, executive assistance, and investigation in both e-commerce and insurance industries. I am adept at creating process improvements, delivering exceptional results. I am thrilled at the idea of the chance to develop my skills and gain more experience.
Werdegang
Berufserfahrung von Ling Hsu
1 Jahr und 7 Monate, Jan. 2021 - Juli 2022
Investigation Specialist (KYC/AML)
Amazon UK
• Investigated suspicious merchant activity and behavior, identified new fraud patterns, and minimized risks posed by such trends • Constantly exceeded weekly targets by 20 to 40% • Created an Excel sheet to simplify complicated task processing updates, which was shared with all EU investigators • Supported team members by observing their work habits and providing actionable advice • Awarded Weekly Top Performer on multiple occasions
10 Monate, Dez. 2019 - Sep. 2020
Executive Assistant to CEO and Founder
Saxoncourt Group
• Maintained the executive’s agenda and assisted in planning appointments, board meetings, conferences, etc. • Handled and prioritized all outgoing or incoming correspondence • Worked closely with the accountant and provided assistance in bookkeeping, negotiated terms with suppliers to ensure the most cost-effective orders • Conducted research and prepared presentations or reports as assigned • Assisted school branch as an art and craft teacher/ ESL classes teacher assistant
1 Jahr, Jan. 2019 - Dez. 2019
Senior Executive Manager
Pillow Hostel
• Managed budget and cost control, new staff training, complaint handling, and quality maintenance • Achieved Booking.com initial rate from 7 to 8.4 • Achieved the highest monthly income record • Redesigned CI design to simplify content for a better customer experience
1 Jahr und 3 Monate, Jan. 2017 - März 2018
Executive Assistant to the CEO
Goodness Bad Enterprise Co.
Participated different projects not related to design. Then promoted as Executive Assistant to CEO due to my comprehensive working skills. • Prepared invoices or financial statements, assisted in bookkeeping • Warehouse management. Monitored inventory and stock controlling • Maintained B2C CRM and tracked orders delivery • Managed budget control and new staff training • Organized pop-up events and annual sales
8 Monate, Mai 2016 - Dez. 2016
Art Director
Goodness Bad Enterprise Co.
• Created media posts regularly to explore potential market audience • Designed branding and CI design • Reviewed graphic materials to assess its validity and appropriateness for the brand • https://www.behance.net/gallery/77861573/goodnessbad-official-website
Ausbildung von Ling Hsu
3 Jahre und 10 Monate, Sep. 2010 - Juni 2014
Communication design
Shih Chien University
Sprachen
Englisch
Fließend
Chinesisch
Muttersprache
Deutsch
Grundlagen